To generally get a better understanding of the concerns and requests of the local population at the beginning of a grid expansion project, 50Hertz is collecting information on regions with the help of different tools.
On the one hand, contacts to regional authorities and stakeholders, such as industry associations, are initiated at the beginning of the spatial planning. In one-on-one discussions, working relations are established. On the other hand, in-depth interviews and surveys are increasingly employed to get a better understanding of the information needs of the local population.
In a first survey in Thuringia, questions around the information needs of citizens, about major concerns, and about the overall reputation of 50Hertz, were asked. The plan is to conduct a survey at the beginning of each project, so that regional peculiarities can be determined and the information strategy adjusted accordingly.