Don't stop! Digital citizens’ participation in grid expansion in the coronavirus era – and after

Year

2021

Organisation

TenneT

Description

The practice offers digital solutions for maximum flexibility and low-threshold participation formats in the approval processes for new construction projects. This includes digital consultation hours, online lectures, studio interviews and interactive digital “info markets” for all new projects – all of which will remain in place in the post-pandemic era to serve as complementary modules of participation.

Highlights:

  • The concept and execution of digital info markets on the project websites is new and innovative: it is a virtual, 1:1 version of the physical info market concept including geo-data-based online participation tools and video explanations
  • Noteworthy aspects: speed of implementation; number of digital dialogue events (roughly 150); strategic overall concept for digital participation that can also be used in the post-pandemic period.
  • Broader and new target groups reached with 13,000+ unique page views on the 15 digital project info market websites.

About the Practice:
To prevent Covid-related restrictions from stalling stakeholder communication and thereby causing additional delays in the projects, the various digital formats developed were geared to stakeholder needs and the process stage. Moreover, a digital standard had to be defined that would enable all stakeholders to receive equal treatment and that could be easily adapted for each project. Targeted, cost-effective information transfer was used to facilitate faster, more direct communication.

RGI gratefully acknowledges the EU LIFE funding support:

EU LIFE funding support Logo

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the LIFE Programme. Neither the European Union nor the granting authority can be held responsible for them.